In accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter, “GDPR“), we hereby inform you of our data protection policy.
1. Data Controller Information
| Identity | ISBAES LLC.- 87-4503910 |
| Postal Address | 1549 NE 123TH STREET NORTH MIAMI US FL 33161, USA |
| Telephone | +34 690 80 16 38 |
| [email protected] | |
| DPO or Contact | [email protected] |
2. Purpose, Legitimation, and Data Retention Period
2.1. Purpose
Users are informed that the personal and information data provided to the data controllers will be processed for the following purposes depending on how they were provided:
For the purposes of the privacy policy of www.4labsdetail.com:
- Car wash reservation
- To respond to queries made by the User.
- To respond to the question or information sent by the User via chat.
- To consult the User about the service and possible areas of improvement.
2.2. Legitimation
The legal basis for processing your data is your consent, given at the time you voluntarily entered and subsequently communicated your data in the form and checked the corresponding box.
2.3. Data Retention Period
Your data will be kept, depending on the purpose for which it was provided, for the periods indicated below:
Each purpose has a specific data retention period.
For the data retention period for the privacy policy of www.4labsdetail.com:
- Reservations are kept indefinitely.
- For queries made through the Contact form, once your query has been resolved, your data will be deleted after six months.
- For queries made via chat, once your query has been resolved, your data will be deleted after six months.
Furthermore, we inform you that, apart from the periods mentioned above, we will keep your data for the periods required by law in order to comply with our legal obligations, to manage our rights (to file or defend against claims, as necessary), also applying the corporate regulations relating to archiving and retention of documentation.
3. Recipients of the Data: Assignees and Processors
We inform you that your data will not be communicated to third parties, except by legal obligation, although they may be transferred to companies within the same corporate group as long as you have accepted the privacy policy of the website.
Additionally, we inform you that, in certain cases, we may communicate your data to other entities (including group companies or affiliates of ISBAES LLC) that provide us with services typical of communication agencies, marketing, digital media, and social networks, which help us provide our services efficiently and always under the current regulations, and with whom, as processors of data under Article 28 GDPR, a contract has been formalized that legitimizes access to personal data and includes the obligations that must be considered in the processing.
4. Rights of the Data Subject
Finally, we inform you that you have the right to obtain confirmation on whether the data controllers are processing personal data concerning you or not. Likewise, you have the right to access your personal data, as well as to request the correction of inaccurate data or, if necessary, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Under certain circumstances, you may: (i) request the restriction of processing of your data, in which case we will only retain it for the exercise or defense of claims; (ii) for reasons related to your particular situation, you may object to the processing of your data, in which case the data controllers will no longer process your data unless for compelling legitimate reasons, or the exercise or defense of possible claims; and, if you have provided consent for a specific purpose, (iii) you may withdraw your consent at any time, which will not affect the lawfulness of the processing based on consent before its withdrawal.
You also have the right to receive the personal data concerning you that you have provided to the data controllers, in a structured, commonly used, and machine-readable format, and to transmit it to another data controller without hindrance from the data controllers. In this regard, you may request that the data controllers directly transmit, if technically feasible, the personal data to the data controller you specify in your communication.
Lastly, we inform you that you can exercise your rights by sending a request to 4LABS DETAIL, via email to [email protected], digitally signed (electronic ID or other recognized certificate), or through written communication addressed to Isbaes LLC, located at 1549 NE 123TH STREET NORTH Miami US FL 33161, USA, (Ref. GDPR).
The content of the request must include: your name and surname; a photocopy of your national identity document, passport, or another valid document that identifies you and, if necessary, the person representing you, as well as the electronic document proving such representation; details of the request that is made; address for notifications; date and signature of the applicant; and documents accrediting the petition you formulate, if necessary. For additional information about your rights, you may visit the website of the Spanish Data Protection Agency.
If you believe that the processing of personal data concerning you infringes the applicable regulations, or simply are not satisfied with the exercise of your rights, you have the right to file a complaint with the Spanish Data Protection Agency, through any of the following means: (i) By phone at +34 901 100 099, or +34 912 663 517; (ii) electronically, by visiting the website https://sedeagpd.gob.es/sede-electronica-web; (iii) in person by going to Jorge Juan Street, no. 6 (28001) in Madrid.
4.1. Accuracy of Data
Users are responsible for the accuracy of their data, committing not to introduce false data and to proceed to modify them if necessary.
